I had a problem with my printer i dialed their number and that said that the problem was not with my printer it was with my computer . initially i thought i had dialed hp but they were not hp and they asked me to pay them $200 to get the issue resolved.
then i knew for sure that it was a scam . don't call them. They will show you things on your computer and then ask you for money.
you do not need to pay money. People like these spoil the name of big companies they should be locked behing bars.
Reason of review: Poor customer service.